Return and Refund Policy
Due to the nature of food products, we do not accept returns or exchanges on coffee products once they have been delivered, unless the item is damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged product or the wrong item, please contact us within forty eight hours of delivery. Include your order number and clear photos of the issue.
Refunds
Approved refunds are processed to the original payment method within five to ten business days after approval.
Non Returnable Items
Opened coffee packages, used products, or items returned without prior contact are not eligible for a refund.
Contact
For return or refund inquiries, please contact us at bakali.cafe@wp.pl.